The United Kingdom and Australia formally opened a new joint Visa Application Centre (VAC) in Dhaka city on Monday.
In a move to further highlight the collaboration between Australia and the UK, both countries also announced that they have renewed their partnership with VFS Global to provide visa application centre services in Bangladesh and across South Asia on their behalf, said a media release issued by the British High Commission in Dhaka.
The new Dhaka VAC, located in the Delta Tower Building, Road 90, Gulshan 2, has been designed to ensure further enhancement of the already excellent customer services for visa applicants in Dhaka.
The UK will also be opening a new VAC with similar upgraded facilities in Sylhet in the coming weeks.
Opening the new joint Dhaka VAC, British High Commissioner Robert W Gibson said, “I’m delighted to be here today to open our new visa application centre in Bangladesh along with our partners the Australian High Commission. On average we receive over 30 thousand UK visa applications each year, which just shows how important Bangladesh is to Britain.”
He said the relationship between Bangladesh and the UK is strong and this visa application centre is clear evidence of UK’s investment in Bangladesh to provide an efficient and cost effective service to UK visa applicants.
Australian Regional Director, South Asia, Jose Alvarez, said, “Australia was looking forward to continuing its longstanding working relationship with the UK Visa and Immigration Service.
These arrangements allow Australia and the UK to build our immigration cooperation further and demonstrate the value we place on collaboration between our countries. This joint VAC reflects the Australian government’s commitment to providing high standards of visa services to our clients.”
Ron Rimmer, UK Visas and Immigration Country Operations Manager said, “The opening of the new joint UK/Australia VAC in Dhaka, is an important milestone in promoting customer service excellence and is due recognition of the importance we place on providing the best possible UK visa service for applicants in Bangladesh.
“A vital part of our efforts is ensuring that the company operating VAC on our behalf consistently meets and maintains the very high standards we demand, particularly with regards to customer service and integrity. I’m, therefore, pleased to be able to confirm that our current commercial partner, VFS Global, have been awarded a new 5 year contract and will be working with UK Visas and Immigration until 2019.”
Australia, UK open new jt visa application centre